Your privacy and data security are top priorities at q11. This policy outlines what information we collect, how we use it, and how we protect your rights as an Indian online betting user.
When you create an account, q11 collects personal information including your name, email address, date of birth, and contact details.
We also gather technical data such as your device type, browser settings, IP address, and location to optimize service and ensure compliance.
Payment data related to deposits and withdrawals, especially INR payment methods like UPI, Paytm, and Net Banking, may be collected to facilitate transactions securely.
Cookies and usage data track how you interact with our platform, enhancing user experience with personalized content and security measures.
Your data enables q11 to provide a tailored and secure betting experience. It helps verify identity, process payments, and communicate important updates.
We use usage analytics to improve site functionality, detect fraud attempts, and maintain account security.
Data also supports compliance with Indian regulations related to responsible gaming and anti-money laundering.
q11 uses cookies and similar technologies to keep you logged in, remember preferences, and personalize your experience.
You can configure your browser to refuse cookies; however, some features may then become inaccessible.
Third-party cookies may be used for analytics and advertising but always under strict privacy compliance.
All personal and payment information is stored securely using industry-standard encryption technologies and firewalls to prevent unauthorized access.
Access to your data is restricted to authorized personnel undergoing regular privacy and security training.
We routinely update our security protocols to address new challenges and protect our users.
q11 does not sell your data. We may share personal information with trusted partners for payment processing and regulatory compliance under confidential agreements.
Where legally required, we cooperate with government and law enforcement investigations.
Any third-party services accessed through our platform have their own privacy policies which users should review.
You have the right to access, update, and delete your personal data held by q11.
You may also restrict how certain information is processed or opt out of marketing communications.
Requests to exercise your rights can be made via our customer support channels and will be handled promptly in accordance with applicable laws.
q11 may update this Privacy Policy to reflect changes in regulations or services. Significant updates will be communicated via email or website notices.
Continued use of the platform after changes indicates your acceptance.
If you have questions about this Privacy Policy or how your data is handled, please contact our customer support team for assistance.
We are committed to ensuring transparency and are happy to address any concerns you may have.
Email: [email protected]